What is a therapeutic communication technique?

Active listening is a therapeutic communication technique that involves fully concentrating on what the speaker is saying, understanding their message, responding thoughtfully, and remembering key details. This technique requires more than just hearing the words; it demands engagement and validation of the speaker’s feelings and perspectives. By demonstrating genuine interest, the listener encourages open communication and trust, allowing the speaker to express themselves freely.

In therapeutic contexts, active listening can lead to better patient outcomes, as it fosters a supportive environment where individuals feel valued and understood. This is crucial in nursing, as effective communication can enhance patient satisfaction and promote a therapeutic relationship.